Last Revised – 04/07/2017
Corios complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively.
Corios has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
We collect the e-mail addresses and certain personally identifiable information of those who communicate with us via e-mail or during other standard forms of business correspondence. Depending on the form of communication, this information can include name, phone number, and/or mailing address. We also collect certain information regarding which pages our visitors access or visit, and information volunteered by the visitors (such as any surveys Corios might conduct).
Corios may also collect and analyze from visitors certain information regarding the use of the Corios site and services available therein. Information collected may include but is not limited to web site traffic volume, frequency of visits, type and time of transactions, type of browser and operating system, etc.
We may provide your personal information to companies that provide services to help us with our business activities such as customer service and support. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may use personal information to provide the services you’ve requested, including services that display customized e-mails, newsletters, forms, documents, and reports. We may also use personal information for auditing, research and analysis to operate and improve the Corios Site.
The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
- As required by law, such as to comply with a subpoena, or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
- If Corios, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Corios Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
To fulfill a particular request by you, the information you provide may be shared within Corios.
Corios may share your information with our service providers who perform services on our behalf, including our CRM platform providers for marketing, sales and customer service activities that we use for contacting you with relevant information regarding your relationship with Corios.
Corios is potentially liable in cases of onward transfers of Privacy Shield data to third parties.
Corios may be required to disclose your personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Corios maintains an email marketing newsletter list and event alerts list to communicate with our clients and prospects. All email messages sent to these lists include an opportunity to unsubscribe or opt-out of receiving future newsletters and event alerts. You may also request to be removed from our email marketing newsletter list and event alert list by contacting us via email at email@example.com.
Corios also maintains a postal mailing list to communicate with our clients and prospects. You can request to be removed from our mailing list by contacting us via email at firstname.lastname@example.org.
Corios acknowledges the individual’s right to access their personal information. To request access to and correction of the information we have about you or to request deletion of your personal information from our systems, please send a request via email to email@example.com. Corios will respond within 30 days.
We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.
EU-US PRIVACY SHIELD AND SWISS-US PRIVACY SHIELD
Attention: Privacy Manager
133 SW Second Avenue, Suite 202
Portland, OR 97204
Corios has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Finally, there is the possibility under certain limited conditions, that European Union or Swiss individuals could invoke “last resort” binding arbitration.
Corios is subject to the investigatory and enforcement powers of the United States Government’s Federal Trade Commission (FTC).
Corios uses physical, electronic and administrative safeguards designed to protect your personal information against loss, misuse or alteration. All information is stored securely and may only be accessed by employees with a legitimate business need to access the information.
The Corios Site employs a software technology called clear gifs (a.k.a. Web Beacons), that help us better manage content on the web site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web visitors. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We may tie the information gathered by clear gifs to our customers’ personally identifiable information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual visitors, to analyze trends, to administer the Corios Site, to track visitors’ movements around the web site and to gather demographic information about our user base as a whole.
We do link some of this automatically-collected data to personally identifiable information. This allows us to deliver a better experience and provide more tailored service to our clients.
The Corios Site provides you the opportunity to participate in various Corios online forums. If you contribute any content to a Corios online forum, you retain your rights to any content you post. However, by posting content on or through an Corios online forum, you grant Corios a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display and distribute your content in any and all media or distribution methods (now known or later developed) for any and all purposes.
Any content you post to a Corios online forum may be publically viewed and used by anyone on the internet. You are responsible for any content you post, and for any consequences thereof, including the use of your content by other visitors. To protect your privacy, Corios reminds you not to submit personal information in a public forum.
You agree not to post any content that (i) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (ii) you do not have a right to make available under any law or under contractual or fiduciary relationships; (iii) infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; or (iv) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
Corios may pre-screen, refuse, or remove any content that you post. We may also modify or adapt your content in order to transmit, display or distribute it.
Corios does not control the content posted by public visitors to the Corios Site or the Sites and, as such, does not guarantee the accuracy, integrity or quality of such content. Under no circumstances will Corios be liable in any way for any user-contributed content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any user-contributed content.
To request removal of your personal information from our online forums, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case, we will let you know if we are unable to do so and why.
Attention: Privacy Manager
133 SW Second Avenue, Suite 202
Portland, OR 97204